Personvernpolicy
Flexibarrier.com is operated by Snelder Gruppen AB, including all related information, content, features, tools, products and services (the “Services”). We are powered by Shopify.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit, use or make a purchase through the Services or otherwise communicate with us.
If there is a conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.
Controller & Contact
For the purposes of the EU GDPR, UK GDPR and applicable data protection legislation, Snelder Gruppen AB is the data controller responsible for your personal information.
Snelder Gruppen AB
Bolshedens industriväg 32
427 50 Billdal
Sweden
Trading as: Flexibarrier.com
UK correspondence address:
Kemp House, 152–160 City Road
London EC1V 2NX
United Kingdom
Company registration no.: 559029-7098 (Sweden)
VAT: SE559029709801 • GB 269 1257 82
E-mail: info@flexibarrier.com
Privacy enquiries (alternative): daniel@sneldergruppen.se
Powered by Shopify
The Services are hosted by Shopify.
Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the platform.
Shopify may also provide enhanced features that use data from your interactions across merchants.
For those purposes, Shopify is responsible for processing and for honouring requests you make directly to Shopify.
Learn more at:
Shopify Consumer Privacy Policy
Shopify Privacy Portal
Cookies & Consent
For EU/EEA and UK visitors we use Shopify’s Customer Privacy banner to collect consent before setting non-essential cookies.
You can update your preferences at any time via:
Manage Cookie Preferences
Please see our Cookie Policy for detailed information.
1. Personal Information We Collect
“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymised or aggregated data.
Depending on how you use our Services, we may collect:
Contact details
Name, billing and shipping address, phone number, email address.
Financial & transaction data
Payment method (processed securely via PCI-compliant providers), order confirmations, refunds.
We do not store full card numbers.
Account data
Username, password, account preferences.
Shopping & order activity
Products viewed, cart contents, purchases, returns, order history.
Communications
Messages sent to customer support.
Device & usage data
IP address, browser type, device information, time zone, identifiers, pages viewed and interactions.
Derived data
Information inferred to improve user experience and marketing relevance.
2. Sources of Personal Information
We collect personal information:
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Directly from you (checkout, account creation, contact forms)
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Automatically via cookies and similar technologies
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From service providers acting on our behalf
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From authorised third-party partners where permitted by law
3. How We Use Personal Information (Purposes & Legal Bases)
Provide & Improve Our Services
Legal basis: Contract performance & legitimate interest
To process payments, fulfil orders, manage returns, provide support, personalise your experience and improve our website.
Marketing & Advertising
Legal basis: Consent or legitimate interest
To send newsletters and show relevant advertisements.
You may withdraw consent or unsubscribe at any time.
Security & Fraud Prevention
Legal basis: Legitimate interest & legal obligation
To protect our business and customers against fraud and unauthorised activity.
Legal Compliance
Legal basis: Legal obligation
To comply with tax, accounting and regulatory requirements.
4. How We Share Personal Information
We may share personal information with:
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Shopify (store platform and hosting)
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Payment providers and banking partners
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Shipping and fulfilment partners (e.g., DHL, DPD and similar carriers)
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Analytics and advertising providers (only after consent where required)
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Professional advisors (accounting, legal)
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Fortnox Finans AB for invoicing and accounts receivable where applicable
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Authorities where legally required
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Corporate affiliates within our group
We do not sell your personal information.
We do not permit service providers to use your data for their own marketing without your consent.
5. International Transfers
Personal data may be processed outside your country, including within the EU/EEA, UK, Canada and the United States.
Where required, we rely on:
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EU Standard Contractual Clauses (SCCs)
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UK International Data Transfer Addendum
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Adequacy decisions (e.g., Canada)
Shopify Inc. is based in Canada, recognised as providing adequate protection.
6. Security & Retention
We implement appropriate technical and organisational measures including:
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TLS encryption
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Access controls
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Secure payment processing
We retain personal data only as long as necessary.
Typical retention periods:
Orders & invoices: 6–7 years (tax and accounting laws)
Customer service records: As needed
Marketing preferences: Until withdrawn
Cookies: According to our Cookie Policy
7. Your Rights
Depending on your location, you may have the right to:
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Access your data
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Request correction
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Request deletion
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Restrict processing
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Object to processing
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Withdraw consent
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Request data portability
You will not be discriminated against for exercising your rights.
To exercise your rights, contact:
info@flexibarrier.com
For data processed directly by Shopify for enhanced features, please see the Shopify Privacy Portal.
8. Children’s Data
Our Services are not directed to children.
We do not knowingly collect personal data from individuals under the age of majority in their jurisdiction.
9. Third-Party Websites & Links
Our website may contain links to third-party websites.
Their privacy practices apply separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time for operational, legal or regulatory reasons.
Updates will be published on this page with a revised “Updated” date.
11. Contact
For privacy questions or requests:
Email: info@flexibarrier.com
Postal address:
Snelder Gruppen AB
Bolshedens industriväg 32
427 50 Billdal
Sweden
Updated: February 2026